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Medical and Preventive Services

If your pet needs medical assistance, you can feel confident turning to us. Our knowledgeable staff and modern facilities are equipped to handle a wide variety of medical conditions, including emergencies. Because we can perform many diagnostic procedures in-house, we can often give you immediate answers and start treating your pet faster. In some cases, your pet may require hospitalization and further diagnostic tests. Please take a look at the more detailed descriptions of medical services we offer, or call us to discuss your pet’s needs.

Medical Assessment


To ensure a proper diagnosis, we often need to examine your pet. We begin a medical assessment by looking at your pet’s eyes, ears, and skin and checking his or her cardiovascular, neurological, gastrointestinal, and skeletal systems for any abnormalities. We will perform blood and/or urine tests as necessary to check your pet’s kidneys, liver, pancreas, and endocrine system, including the thyroid and adrenal glands. Based on your pet’s condition, we may recommend further diagnostic tests, such as radiography (x-rays), endoscopy (internal scoping), ultrasound, or biopsy.

If you’re concerned that something may be wrong with your pet, please call us to schedule a medical assessment. Depending on the symptoms, we may ask you to bring in your pet right away.



Imagine what your mouth would feel like if you never brushed your teeth or went to the dentist. For many dogs and cats, this is a painful reality. According to the American Veterinary Dental Society, more than 80% of dogs and 70% of cats have dental disease by the age of 3. Dental (or periodontal) disease is the most frequently diagnosed health problem in pets.

Common signs of dental disease include:

  • Yellow or brown buildup (tartar) on the teeth
  • Red, swollen, or bleeding gums
  • Bad breath
  • Excessive drooling
  • Changes in eating or chewing habits
  • Pawing at the face
  • Loose teeth
  • Depression

Even if your dog or cat doesn’t have these symptoms, we recommend that you have a veterinarian evaluate your pet’s dental health at least once a year. Bacteria and food debris accumulate around the teeth and, if left unchecked, will lead to deterioration of the soft tissue and bone surrounding the teeth. This decay can result in irreversible periodontal disease, tooth loss, and possibly expensive oral surgery.

Dental disease can also affect other organs in the body: Bacteria in the mouth can get into the bloodstream and cause serious infections in the kidneys, liver, lungs, and heart. If these problems aren’t caught and treated quickly enough, they can result in death. A physical exam combined with appropriate laboratory work can determine if infection in the mouth has spread.

Schedule your pet’s dental exam today! We can also help show you how to brush your pet’s teeth and recommend foods and treats that will help combat plaque and tartar buildup.

Radiology (X-rays)


When we need to figure out what’s wrong with your pet, we routinely use x-rays to help identify the cause of the problem, rule out possible problems, or provide a list of possible causes. We may also use x-rays during a wellness exam to diagnose potential problems before they become serious.

X-rays provide valuable information about a pet’s bones, gastrointestinal tract (stomach, intestines, colon), respiratory tract (lungs), heart, and genitourinary system (bladder, prostate). We use radiology alone or in conjunction with other diagnostic tools. Interpretation of radiographs requires great skill on the part of the veterinarian.

We are proud to offer digital radiology (x-rays that are captured digitally rather than on film). This state-of-the-art technology allows us to provide you with a quicker diagnosis for your pet. Plus, it uses less radiation than traditional x-rays.

To avoid a blurry image, pets need to remain completely still while an x-ray is taken. In some cases, we may need to sedate your pet or use short-acting general anesthesia.

If you have any questions about our radiology service or what to expect during your pet’s procedure, please don’t hesitate to ask.

Parasite Prevention & Treatment


Living in Canada, our pets are at risk of exposure to a number of external parasites, including fleas and ticks. When the snow and ice starts to thaw, these parasites start looking for a meal. It’s important to keep up with your prevention medications!

A flea problem on your pet means a flea problem in your home! Understanding the flea life cycle and methods for its control can be a daunting task. We can provide you with all the information you need to understand how to protect your home and your pet.

In recent years, due to the changing climate, tick populations are rising in Southern Ontario and treatment is now highly recommended for all pets, particularly those who spend time outdoors. Some ticks can make our pets very ill; for example, deer ticks can transmit the bacteria that causes Lyme Disease. Ticks thrive at temperatures above 4°C and we are seeing them more and more in urban areas as well as in our own backyards.

Heartworms are internal parasites that are transmitted through infected mosquitoes. As temperatures increase, so does the mosquito population!

At Canyon Hill Animal Hospital, we believe that avoidance is key! And the key to avoiding heartworm, ticks, and fleas is through the use of preventative medications to protect our pets. We’ll help you to figure out how best to protect your pet based on your lifestyle!

Eye Tests


It is very important for your pet’s vision that problems be detected early on. Bulgy-eyed breeds are particularly susceptible to a range of eye issues. We offer tonometry, which checks your pet’s intraocular pressure and screens for diseases like glaucoma. We also offer tear testing and eye staining, which check for dry eyes and corneal ulcers, respectively.

Call us right away if you notice any of the following problems in your pet’s eye(s): dilated (enlarged) pupils, cloudy eyes, red or bloodshot eyes, one eye protruding more than the other, squinting, excessive tearing, or if your pet is rubbing their eye(s).